By: John Shumate
Normally, in my recent adventures in the NY/NJ nightlife scene, I’m overwhelmed by the overall quality of overall service by management and the ambiance that is created by the décor. Unfortunately, this time, I’m not. Instead, I’m overwhelmed by the overall lack of attention and quality.
Have I been in worse places? Yes. Most definitely, this review is not as bad as the review that I gave the Bamboo nightclub in Philadelphia nearly 4 years ago. I mean, really? How does a place that looks so elegant on their website not live up to their expectation? There has to be an explanation for this right?
There is an explanation – or at least a conclusion to why I’m not as satisfied with this venue overall, and that’s incompetency. You can have the world’s fanciest nightclub, but if your staff is stupid, then it doesn’t matter.
This venue was recently chosen to do our swimsuit fashion show affair, which was a huge success thanks to our team. If I was doing this alone, the event would’ve fallen apart, because the management had no idea of organization. When asked for a ladder to put up my step and repeat, we were given an ottoman instead to stand on. So what if someone fell because were not given the proper equipment to stand on? I hope they have insurance.
Then, as most of you know, one of my biggest pet-peeves is when I’m lied to. I was lied to multiple times. I was told there was a DJ and that I didn’t need one, and there wasn’t one the day of the event or at least what they claimed was a DJ I don’t personally believe qualifies as a legit DJ. I was told that they’d be open at 5pm, ready to go, but instead, there weren’t ready to go as furniture still needed to be cleaned for the evening, and we got there at 6pm! It’s like they just got there at 6pm instead of 4:30pm to prep and be open by 5. I was also told that I can’t have a music performance because of their supposed “100 person party that was supposed to show up at 9pm” – Well…9PM came and went, and the only crowd was mine. So we could’ve done a lot more to entertain the crowd, but unfortunately, the miscommunication of the Manor is the downfall of my experience there.
Read the rest of this article in our July 2013 Americana Issue